HOM Furniture
Sales Coaching Dashboard
Customer Focused Selling · behavior scores and coaching
Total sessions
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Last 30 days
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Last 90 days
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Overall score · 30 days
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Average scores by CFS step
Percentage of available weighted points earned across scored role plays. N/O is excluded.
Engage
N/O
No scored behaviors yet
Discovery
N/O
No scored behaviors yet
Demonstration
N/O
No scored behaviors yet
Close
N/O
No scored behaviors yet
Practice frequency
Completed sessions by month
Behavior scores · last 30 days
Earned and possible points for this period. #7, #13, #20 and #24 have double weight. A dash means no scored opportunity.
| Behavior | Weight | Earned / possible |
|---|
Recent coaching feedback
Freeform strengths and opportunities from completed sessions.